Our Service
Providing first class products and service to advisers and customers is something that Just Retirement has become recognised for and is a key factor that sets us apart from other financial services companies.
We compete hard with some of the more established names in the industry to provide our customers with exemplary standards of service. Our approach is being widely recognised by both IFAs and customers and we continue to pick up key industry service awards.
Recent Recognition for Just Retirement
November 2008
- Financial Adviser 5 star service awards:
- Achieved fourth consecutive '5 Star' accolade in the Life and Pensions category
- Voted '5 Star Service Provider' for equity release in the Mortgage Lender and Packagers category
- Winner of Best Provider(Service) - Mortgage Solutions Equity Release Awards 2008
October 2008
- Voted no. 1 for service for the third time in a row in the Sesame Service Provider Index (Sesame are the largest IFA in the UK).
- Voted 'Specialist Provider of the Year' for the second consecutive year by Bankhall members.
June 2008
- Won the '5 Star' accolade in the Financial Adviser Online Service Awards for the second year running
April 2008
- Awarded 'Equity Release Lender of the Year' in the Financial Adviser Product Provider awards
- Achieved 2nd place for 'Annuity Provider of the Year' in the same awards.
- Maintained a leading position in the ABI Customer Impact survey , which measures the quality of service and care given to customers
January 2008
- Voted no. 1 for service in the Sesame Service Provider Index
- Achieved the '5 Star' service accolade in the Life and Pensions Providers category at the Financial Adviser Service Awards for three consecutive years
- Awarded 'Best Lifetime Mortgage Provider' for Equity Release by Investment Life & Pensions Moneyfacts
- Voted 'Specialist Provider of the Year' by Bankhall members
- Won 'Best Service Award' as voted by threesixty members
You can also view a list of our awards for 2007.